At Mila Camera, we strive to ensure your complete satisfaction with every purchase. If you receive a defective or incorrect product, please notify us within 1-3 days of delivery.
Returns
To initiate a return, please contact us at [email protected] with your order details and a description of the issue. We will provide instructions on how to return the product for inspection.
Refunds
Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund. Approved returns will be refunded in cash upon delivery of the replacement or return of the product, as we only accept cash on delivery payments.
Conditions for Returns
- The product must be unused, in the same condition, and packaging as when received.
- The product must be accompanied by proof of purchase and original packaging.
Non-Returnable Items
Products that show signs of misuse, damage caused by the customer, or missing parts will not be eligible for return or refund.
Contact Us
For any questions regarding returns or refunds, please reach out to us at [email protected].